Frequently Asked Questions:

— What is KBuffer?

KBUFFER stands for “Knowledge Buffer”. We feel that those who are undergoing training in KBUFFER will always have a store of knowledge which they can fall back upon in critical situations.

KBUFFER is the trade name of Super Graphics for all its courses, training solutions, and virtual classrooms.

— How old is this Company?

Super Graphics has successfully completed 21 years of operation. The man behind this venture,
Mr. G.M. Sundaram has more than two decades of experience in Software Training. He was the Centre Head of Aptech Arena Multimedia for its first ever centre to be set up in TamilNadu at Adyar (Chennai)

— What is the background of KBuffer?

With rich experience in the fields of Computer Graphics, Printing, Publishing, Training, Multimedia Development, and Technical Writing, Super Graphics started promoting courses in Multimedia, e-Publishing, e-Learning, Technical Writing, and other niche areas since 2005 under the brand name of KBuffer. (Before that the training was directly from Super Graphics without any brand name).

— What is Technical Writing?

Technical Writing is

writing on a specific subject for a specific purpose to a specific audience.

Technical Writers can be considered as a bridge between people who know technology and people who use it. They understand the intricacies and complications of technology and put it in simple words that help the user understand and use the technology.

— What do Technical Writers do?

A technical writer’s job will be to gather information from various sources, comprehend the technology, and put it in simple and easy-to-understand language for the end user.

The following are some of the documents a technical writer creates:

• User manuals

• Online help files

• Reports

• Brochures

• Process documents

• Business proposals

• Resumes

• Memorandum

• Minutes

• Feature modules

• Release notes

• Policies and procedures

— Who can be successful in Technical Writing?

Technical Writing is considered as both Science and Art. It is a science because there is a methodical way of doing technical writing. It is an art because it involves writing. People with inclination and passion for writing can score as good technical writers. The following are the attributes expected of a technical writer:

• Good written communication skills

• Flair for writing (Simple but good English is preferred)

• Inclination to learn new technologies

• Working knowledge of computers

— What concepts do you cover and what software do you teach in Technical Writing course?

We teach from basics of publishing/designing to advanced concepts. We cover:

• Advanced publishing concepts in Word

• Adobe FrameMaker

• RoboHelp

• E-Publisher (Webworks Publisher)

• SnagIt

• Microsoft Visio

• Adobe Photoshop (only concepts related to file formats)

— Is Technical Writing a new field?

Many people think Technical Writing to be a new field. It is not so. Technical Writing has been existent for centuries. It is just that it is getting a good shape and the due recognition now.

Internationally it is referred to as Technical Communication and is an integral part of a Corporate structure.

A Document Development Cycle (DDLC) or a Software Development Cycle (SDLC) is not complete without a Technical Writer

— What is the scope for Technical Writing?

With the advancements in the field of Information Technology, the way any business happens has changed, and the emphasis on quality has increased. Owing to this factor of attaining perfect quality, the market needs professional Technical Writers who are masters in communicating the right information to the right people.
The growing demand for Professional Technical Writers is increasing exponentially
In order to maintain India’s competitive advantage of technically skilled knowledge-workers with the right mix of technical, business and functional skills, the workforce needs to increase by at least 10-fold by 2008
As per the Nasscom-McKinsey report 1999, India needs to have at least 2.2 million knowledge workers in IT software and services related areas by 2008
Technical Writers are a part of these knowledge professionals and companies have started realising the importance of hiring professional Technical Writers.
Technical Writing not only applies to the field of Information Technology, but also extends to other fields like:
Pharmaceutical, Aeronautical, Automobile, Mechanical, Chemical, and many other fields

— What salaries do Technical Writers get?

Technical Writing proves to be a very good career option. A fresher in the field of technical writing gets paid around Rs.12,000 per month. A technical writer with two years of experience is able to draw about Rs.25,000 per month. Efficient and Experienced Technical Writers get monthly salaries running to lakhs. For current figures you can refer to: www.stc-india.org, the official website of Society for Technical Communicators (STC) in India.

Apart from these employment opportunities, technical writing also provides lots of scope for freelancing.
 

Copyright: Super Graphics, Chennai, INDIA, 2008
All rights reserved. No duplication, or distribution without formal and written consent.
This site, its content, design, and concepts are the intellectual property of Super Graphics, Chennai unless explicitly stated otherwise.

Best viewed at 800x600 resolution